Indus Services Privacy

Data Deletion

At Indus Services, we respect your privacy and provide you with the right to request deletion of your personal data associated with our services, including information collected through our website and WhatsApp Business communications.

Last Updated: September 2026
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Delete Your Data

You may request deletion of personal information associated with our services.

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Easy Request

Send your request by email with the required account and contact details.

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Identity Verification

We may verify your identity before processing a deletion request.

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Legal Exceptions

Certain records may need to be retained where required by law or legitimate obligations.

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How to Request Data Deletion

To request deletion of your personal data, please send an email to operation@indusservices.ae with the subject line “Data Deletion Request.”

Please make sure your request contains enough information for us to identify the relevant customer record and process your request accurately.
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Information to Include

Please include the following information in your data deletion request:

  • Your full name
  • The phone number used to communicate with Indus Services
  • A brief description of the data you would like deleted

Full Name

Provide the name associated with your Indus Services account or communications.

Phone Number

Provide the phone number you used to communicate with Indus Services.

Data Description

Briefly describe the personal information or communications you want deleted.

Email Subject

Use Data Deletion Request as the email subject line.

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What Happens Next

After receiving your request, we may contact you to verify your identity and ensure that the request relates to your information.

Once verified, we will process your deletion request within a reasonable timeframe.

Verification may be required to protect customer information and prevent unauthorized deletion requests.
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Information We May Retain

Certain information may be retained where required for legal, regulatory, accounting, fraud-prevention, dispute-resolution, or legitimate business record-keeping purposes.

  • Legal and regulatory requirements
  • Accounting and financial records
  • Fraud prevention and security purposes
  • Dispute resolution
  • Legitimate business record-keeping requirements
Where information must be retained for one of these purposes, we will retain only what is reasonably necessary and permitted under applicable requirements.
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WhatsApp Communications

If you have communicated with Indus Services through WhatsApp, you may also request deletion of personal information associated with those communications, subject to applicable legal and record-retention requirements.

Your request may cover personal information associated with WhatsApp communications, but certain records may need to be retained where legally required or necessary for legitimate record-keeping purposes.

Request Data Deletion

To submit a data deletion request, contact Indus Services using the email address below. Please use “Data Deletion Request” as the subject line and include the required information.