PRIVACY POLICY

If you're accessing or using our website https://Indusservices.ae/ or our platform to get your homework done or opting for services that Indus Services offers you on or through our website. This policy simplifies professionals for home work and on-demand services as known as Experts.

1 Policy Application

(a) This Policy applies to individuals who have access to or avail of any of our Services. "You" is referred to the end-user or the individual who is using our platform. As said before, by using our platform, you are agreeing to gather, store, and use your personal information as we collect it.

2 Policy Updates

(b) We reserve the Privacy Policy and refine it constantly. We also request you review it as well. It is also important that we have access to your accurate and current personal data. Please update your personal data changes during our service period.

3 Third-Party Services

(c) Our platform might tend to add third-party links or websites, plugins, or any other services in the upcoming days as the name of "Third-Party Services" By clicking and enabling those links you agree to share your personal data with that third party to use it. We are neither responsible nor control these Third party services and we are also not responsible for their privacy policy. While using third-party links or websites we recommend you read their privacy policy.

Types of Personal Data We Collect

(a) The different personal data that we collect include:

• Contact information: your email address or home address, location and mobile numbers.
• Your profile: Information like your name, username or similar identifiers, photographs and gender.
• Marketing data: your address, email address, feedback, and comments. We also have a record of your chat and call records that communicate with our professionals through the platform.
• Technical data: Includes your IP address, browser type, internet service provider, your operating system details, access time, pages viewed, your device ID & type, how often you visit our site, service usage, clicks, date and location.
• Transaction data: Details of our home service and expert service, you can avail of a limited portion of credit and debit card details for tracking and saving the card for future payments.
• Data usage: Other information includes how you use our services, your activity, details listing, booking history, your taps & clicks and other technical data.

2 Aggregated Data

(b) We also collect, use and disclose your personal information that is shared with us like statistical or demographic information. The aggregated data can be derived from your personal data under the law. According to our policy, we treat the combined data as personal data which can be used as one.

3 Consequences of Not Providing Data

(c) What if you are not providing any personal data? We collect personal data by law and under terms and if you fail to provide your personal data, then you may not be able to continue with the contract. If you're not ready to share your personal data then we may cancel or limit your access to the services.

Data Collection Methods

We follow certain ways to collect your personal data from you including:

(a) With direct personal interaction with you and collect the personal data. The details you need to provide us with are:

• Provide your personal data by creating an account or valid profile on our platform.
• Get benefited from any of our services.
• Participate in polls or online surveys and enter the promotion.
• Active marketing communications by commenting, linking and marketing the services.
• Address the problem that you face on our platform, and our services also provide us with feedback to improvise it.

Purposes of Data Usage

(a) Personal data can be used only if the law permits us to do so. Your personal data is provided only with professional services. The times when we use professional data are:

• It is necessary to verify your identity with registration as a user. It creates an account on the specified platform.
• Provide you with Services
• To provide you with professional services
• Monitor trends and personalize your experience
• Use the information and feedback we receive from you to improve the functionality of our Services
• Improving customer service to effectively respond to your service requests
• Processing payments and tracking transactions
• We will notify you periodically about changes to our services, send you information and updates regarding the services you have availed of, and send you occasional company news and updates related to us or the services, to manage our relationship with you.
• To assist with the facilitation of the Professional services offered to you, including sending you information and updates about the Professional services you have availed of.
• Marketing and advertising for the services.
• Meeting legal requirements.

2 Communications

(b) By using our Services and opening an account on the Platform, you accept and understand that you are giving us, our service providers, associate partners, and affiliates permission to contact you by phone, email, or other means. You require this information so that we would provide you with the Services, make sure you are aware of all the features of the Services, and for other connected needs.

3 Information Sharing

(c) You agree and acknowledge that we may gather, compile, and share any information about you to provide the Services to you, whether or not you directly transmit it to us (via the Services or otherwise), including but not limited to personal correspondence like emails, instructions from you, etc. This may comprise, but is not limited to, service providers who offer or seek to offer you professional services, as well as merchants, social media platforms, third-party service providers, storage facilities, data analytics businesses, consultants, attorneys, and auditors. In conjunction with the aforementioned goals, we might potentially disclose this information to other organizations in the Indus Services.

4 Legal Disclosures

(d) You accept and agree that we may share data without your permission when obliged to do so by law or by any governmental body or authority. The disclosures are given in good faith and are thought to be required for this Policy's or the Terms' enforcement. Furthermore, such disclosures are made to abide by all rules and regulations that may be in force.