Logo
02-558-4651 8AM to 8PM 7 Days/Week

Frequently Asked Questions

Get answers to common questions about our home services in Abu Dhabi

1 What areas in Abu Dhabi do you serve?

We provide home services across all areas of Abu Dhabi including Abu Dhabi Island, Khalifa City, Mohammed Bin Zayed City, and Musaffah. Our teams can reach you anywhere within the emirate.

2 Are your cleaners and technicians trained professionals?

Yes, all our staff undergo rigorous training and background checks. Our technicians are licensed professionals with experience in their respective fields, whether it's cleaning, maintenance, or moving services.

3 Do I need to provide any equipment or supplies?

No, we bring all necessary equipment, tools, and cleaning supplies. For specialized cleaning products you prefer, you may provide them, but our teams come fully prepared with high-quality, eco-friendly supplies.

1 How is pricing determined for your services?

Pricing depends on the service type, property size, and job complexity. We provide transparent quotes after understanding your specific needs. You'll always know the cost before we begin any work.

2 Do you offer any discounts for regular service?

Yes, we offer special packages and discounts for recurring services like weekly/monthly cleaning contracts or annual maintenance plans. Contact us to discuss the best option for your needs.

3 What payment methods do you accept?

We accept cash, credit/debit cards, and bank transfers. Payment is due upon completion of service unless you have a corporate account with us.

1 What are your working hours?

Our customer support is available 7 days a week from 8AM to 8PM. Services can be scheduled during these hours, with emergency services available 24/7 for urgent maintenance needs.

2 What if I need to reschedule or cancel my appointment?

You can reschedule or cancel up to 12 hours before your appointment without penalty. For cancellations within 12 hours, a small fee may apply depending on the service type.

3 How does your damage protection policy work?

We're fully insured and offer AED 1000 protection coverage per incident. If any damage occurs during our service, we'll either repair it or compensate you up to this amount, after verification.